Reviews & Feedback
Customer ratings, feedback, complaints and review widgets
4.5
Average Rating
48,215
Total Reviews
126
Open Complaints
91.2%
Service Recovery Rate
Rating Distribution
Latest Reviews
View all| Customer | Business | Rating | Feedback | Routed To | Status | Actions |
|---|---|---|---|---|---|---|
AI Ananya Iyer 2 hrs ago |
Patel's Spice Kitchen | Amazing biryani and quick service! | Published | |||
RV Rohit Verma 3 hrs ago |
Singh Fitness Hub | AC not working in cardio area | Internal | Complaint | ||
FK Fatima Khan 5 hrs ago |
Joshi Beauty & Wellness | Good facial, slightly long wait | Published | |||
MN Meera Nair Yesterday |
Sharma Electronics | TV delivered with a scratch | Internal | In Progress | ||
SP Suresh Pillai Yesterday |
Gupta Healthcare Clinic | Doctor was very patient and kind | Website Widget | Published |
Feedback Routing Rules
Rating 4–5 ★ Ask for Google review
Rating 3 ★Internal feedback + follow-up
Rating 1–2 ★Raise complaint & notify owner
Contains "refund" / "billing"Route to billing team
Website Review Widget
Show widget on business websites
Embed approved reviews automatically
Only show 4★ and above
Hide low ratings from the public widget
Sync Google reviews
Pull approved Google reviews into the widget
Require owner approval
Owner approves each review before display